Banquets l Buffet Services l On Call

CSM Corporation•Redmond, WA

13d•$18

About The Position

Banquets l Buffet Services l On Call Pay / Benefits Hourly Rate: $18 Benefits CSM is proud to offer all employees a benefits program that includes health and wellness resources, income protection, and retirement planning. Full Time Associates qualify for benefits (Medical, Dental, Vision, PTO, 401K, Orca Bus Pass) Job Duties: • Anticipates and responds to guests in a friendly, positive and timely manner. • Provides the highest quality service to guests using proper serving techniques. • Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. • Understands and follows CSM guest service recovery program. • Listens attentively, follows serving direction from banquet captain and event planner, and uses proper serving techniques. • According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded. • Busses trays in a timely manner, and keeps banquet area and meeting rooms neat, clean and presentable. • Adheres to all health regulations, keeping and local liquor laws. • Responsible for proper use of all buffet banquet collateral and equipment. • Adheres to cost controls to reduce expenses and waste. • Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with CSM, local, state, and federal regulations. • Follows all CSM procedures for guest/associate incidents. • Knowledgeable of hotel emergency procedures. • Produces required volume of work by planning, organizing and prioritizing work duties. • Adheres to CSM attendance policy, grooming/appearance standards, general work rules and department procedures. • Attends all required department and hotel meetings. • Assists bartenders and works as a team player to ensure all guest needs are met. • Works as a team player to ensure all guest needs are met. • Completes all assigned duties within or outside the normal scope of responsibilities. • Completes all required side work, and takes initiative to assist wherever necessary. • Actively contributes to the success of the guest experience. Education: High school diploma/GED or equivalent experience

Requirements

High school diploma/GED or equivalent experience

Responsibilities

Anticipates and responds to guests in a friendly, positive and timely manner.
Provides the highest quality service to guests using proper serving techniques.
Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
Understands and follows CSM guest service recovery program.
Listens attentively, follows serving direction from banquet captain and event planner, and uses proper serving techniques.
According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded.
Busses trays in a timely manner, and keeps banquet area and meeting rooms neat, clean and presentable.
Adheres to all health regulations, keeping and local liquor laws.
Responsible for proper use of all buffet banquet collateral and equipment.
Adheres to cost controls to reduce expenses and waste.
Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with CSM, local, state, and federal regulations.
Follows all CSM procedures for guest/associate incidents.
Knowledgeable of hotel emergency procedures.
Produces required volume of work by planning, organizing and prioritizing work duties.
Adheres to CSM attendance policy, grooming/appearance standards, general work rules and department procedures.
Attends all required department and hotel meetings.
Assists bartenders and works as a team player to ensure all guest needs are met.
Works as a team player to ensure all guest needs are met.
Completes all assigned duties within or outside the normal scope of responsibilities.
Completes all required side work, and takes initiative to assist wherever necessary.
Actively contributes to the success of the guest experience.