Banquet Server (Part-Time) - Hilton Asheville Biltmore Park

Biltmore FarmsAsheville, NC
Onsite

About The Position

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality. As a Banquet Server, you will guide the guest in all phases of their experience in the Banquet area. Monitor and maintain cleanliness, sanitation and organization of assigned work area. Maintain complete knowledge of service requirements for assigned function such as pre-function side work. Be familiar with menu selections, major ingredients, appearance, quality standards, garnish and method of presentation and proper food and beverage service. Set up, monitor, refresh and breakdown receptions and buffet tables for specified functions according to group requirements. Greet guests in a positive, friendly manner making them feel welcome. Consistently follow sequence of service utilizing all proper procedures and standardized by the Banquet Management Team. Work as a team assisting all guests and employees with needs and inquiries. Remove all tabletop items, linen and equipment from the function room as designated by function requirements. Work flexible schedules which include weekends and holidays.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience in the Food Service Industry is a plus.
  • At least one year in a hotel setting is preferred.
  • Have a working knowledge of food and wine.
  • Have good communication and interpersonal skills; be flexible and willing to work wherever needed.
  • Able to lift and carry up to 35 lbs. on a tray or arm service where it applies.
  • Must be able to stand for prolonged periods of time and be able to walk, stoop and bend frequently.

Nice To Haves

  • At least two years of experience in the Food Service Industry is a plus.
  • At least one year in a hotel setting is preferred.

Responsibilities

  • Guide the guest in all phases of their experience in the Banquet area.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work area.
  • Maintain complete knowledge of service requirements for assigned function such as pre-function side work.
  • Be familiar with menu selections, major ingredients, appearance, quality standards, garnish and method of presentation and proper food and beverage service.
  • Set up, monitor, refresh and breakdown receptions and buffet tables for specified functions according to group requirements.
  • Greet guests in a positive, friendly manner making them feel welcome.
  • Consistently follow sequence of service utilizing all proper procedures and standardized by the Banquet Management Team.
  • Work as a team assisting all guests and employees with needs and inquiries.
  • Remove all tabletop items, linen and equipment from the function room as designated by function requirements.
  • Work flexible schedules which include weekends and holidays.

Benefits

  • $18.00/hour starting pay
  • Fun wellness program with annual bonus of up to $200
  • Opportunities to earn e-tips directly from guests and clients
  • Parental leave with up to 6 weeks available for birth, adoption, and fostering
  • Hilton brand hotel discounts for you, your family, and your friends
  • YMCA membership monthly discount
  • Friendly and supportive work environments
  • Incredible employee learning and growth opportunities
  • Exciting employee events and activities
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