Banquet Server - Hilton - Harrisburg, PA

Hotel Equities•Harrisburg, PA

7h•Onsite

About The Position

Hotel Equities is seeking a Banquet Server for the Hilton Harrisburg in Harrisburg, PA. This role involves serving, setting up, and cleaning up food preparation for all banquet functions. The position requires regular attendance and employees may be required to work varying schedules to reflect the business needs of the hotel.

Requirements

Requires a working knowledge of food service and hotel's services, policies and operations.
Moderate vision necessary to view set-up and serving guests.
Moderate speech communication skills to communicate with supervisor, co-workers and guests.
Moderate literacy necessary to read and understand instructions on BEOs.
Able to read and communicate clearly.
No driving required.
RAMP Certification within 30 days of hire.

Nice To Haves

High School Diploma or equivalent.
Two years hotel banquet food/beverage service experience.
Customer service experience.

Responsibilities

READ BEO AND KNOW HOW TO COMPLETE A SET-UP.
SET TABLES IN ASSIGNED AREA CORRECTLY AND UNIFORMLY.
KEEP STATION NEAT AND CLEAN WHILE SERVICING GUEST PER ESTABLISHED POLICIES AND PROCEDURES.
GREET GUESTS AND RESPOND TO REQUESTS
SERVE FOOD AND BEVERAGE SERVICE TO GUESTS CONSISTENTLY THROUGHOUT THE BANQUET
USE PROPER IN-ROOM CLEARING AND AISLE TRAY BREAK-DOWN BUFFET OR OTHER SPECIAL FOOD SERVICE TABLES AND EQUIPMENT.
ASSIST BANQUET CAPTAIN IN SETTING UP/BREAKING DOWN BUFFET OR OTHER SPECIAL FOOD SERVICE TABLES AND EQUIPMENT.
GREET AND SERVE GUESTS FOLLOWING GUIDELINES SET BY THE POLICIES/PROCEDURES REGARDING THE SERVICE OF FOOD AND BEVERAGE.
FOLLOW ALL GUEST CHECK AND MONEY-HANDLING PROCEDURES WHEN SERVING A-LA-CARTE AND BEVERAGE ORDERS.
COMPLETE ASSIGNED SIDE WORK.
KNOW THE MENU FOR EACH FUNCTION SERVED AND BE ABLE TO EXPLAIN THE MAJOR INGREDIENTS AND PREPARATION METHODS FOR EACH ITEM TO BE SERVED.
KNOW AND USE "SUGGESTIVE SELLING" TECHNIQUES.