Banquet Server (as needed, day shift)

Hotel Versailles•Versailles, OH

About The Position

The banquet server provides friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to provide our guests with an excellent experience, so they will want to return. As one of the primary contacts for guests dining in the restaurant, the server is responsible for serving food & beverage. Must be available to work weekends, nights and holidays.

Requirements

Previous experience in customer service industry preferred.
Excellent conversationalist with a pleasant and professional personality
Strong decision-making, multi-tasking and organizational skills
Excellent written and oral communication skills.
Basic computer and clerical skills.

Responsibilities

Helps with the set-up and tear down for banquet events
Serves all food items for the banquet
Monitors and observes guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems
Serves food or beverages to guests and prepares or serves specialty dishes at tables
Stocks service areas with supplies such as coffee, food, tableware, and linens.
Performs cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
Escorts guests to their tables
Garnishes and decorates dishes in preparation for serving
Fills salt, pepper, sugar, cream, condiment, and napkin containers
Provides guests with information about local areas, including giving directions
Fills in for fellow employees where needed to ensure guest service standards and efficient operations