Banquet Server/Bartender

Pyramid Global Hospitality•Boston, MA

6d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated Banquet Server/Bartender to join their team at the Boston Marriott Newton. This role involves setting up and preparing banquet rooms, serving guests, clearing tables, and breaking down banquet rooms after functions. The position offers an opportunity for growth and learning in a world-class property within a company that prioritizes a 'People First' culture, diversity, and employee development. The Boston Marriott Newton is a premier property with 430 guest rooms and extensive meeting space, dedicated to exceptional service and a supportive work environment.

Requirements

2-4 years of food service experience, preferably Banquet service.
Experience in a 4-star, 5-star venue with synchronized service.
Knowledge of wine, beer, cocktails, and spirits.
Ability to work under pressure in a fast-paced environment.
Passion for creating an exceptional experience for all guests.
Excellent communication skills.

Responsibilities

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.
Serve food and clear food from tables.
Break down functions by bussing tables, putting away dirty linen and centerpieces, and vacuuming.
Clean back hall and organize storerooms.
Set up AM or PM break stations with coffee, tea, snacks, and beverages.
Assist with event room setup according to meal period and table needs.
Perform food & beverage preparation duties such as preparing condiments and brewing coffee.
Serve food and beverages to guests.
Remove dishes, glasses, silverware, or other items from tables/countertops and take them to the kitchen.
Clean and sanitize tables, countertops, and seats after guests are finished.
Explain menu item preparation, cooking methods, and ingredients.
Take into consideration any special requests and dietary issues made by the guest.
Provide general property information.
Offer a warm and sincere welcome/farewell for all guests.
Interact with staff in a professional manner, assisting other departments with necessary information.
Ensure final quality check on food and beverage items prior to serving guests.
Monitor assigned tables for customer satisfaction, quality, and additional service.
Address any guest issues promptly and with high concern.
Provide assistance to other event and restaurant staff as needed.
Maintain constant awareness of safety issues (e.g., broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons).