Banquet Bartender/ Server

PCH Hotels & ResortsMobile, AL
Onsite

About The Position

At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest. This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

Requirements

  • Must be of legal age to serve alcohol.
  • Ability to check customers' identification to ensure they meet the legal drinking age.
  • Ability to prepare a wide range of alcoholic and non-alcoholic beverages.
  • Ability to serve wine, draught or bottled beer, and other beverages responsibly.
  • Ability to maintain a well-organized bar inventory and ensure an adequate supply of supplies.
  • Ability to engage with customers in a friendly and professional manner.
  • Ability to evaluate customers' preferences and needs.
  • Ability to adhere to all food and beverage regulations, including responsible alcohol service and safety guidelines.
  • Ability to participate in daily stand-up meetings.
  • Ability to handle orders and requisitions of liquors and supplies.
  • Ability to prepare garnishes for drinks.
  • Ability to maintain cleanliness and hygiene standards.
  • Ability to proactively take out trash as needed.
  • Ability to assist with monthly inventory counts.
  • Ability to accurately report gratuities.
  • Ability to observe and comply with all requirements, training, and restrictions set forth by the Alcohol Beverage Control (ABC) board.

Nice To Haves

  • Experience in a similar role within the hospitality industry.
  • Knowledge of Marriott brand standards.

Responsibilities

  • Deliver exceptional customer service in the hotel's Bar, Pool, and Restaurant outlets by creating and serving a variety of cocktails and drinks.
  • Create a positive and enjoyable bar experience for our guests by creating a positive first impression with a warm smile and addressing guests by name whenever possible.
  • Check customers' identification to ensure they meet the legal drinking age.
  • Prepare cocktails and serve wine, draught, or bottled beer.
  • Maintain inventory and supplies at the bar.
  • Assess guest needs and preferences, make recommendations for food and drinks, and offer daily specials.
  • Prepare a wide range of alcoholic and non-alcoholic beverages, ensuring accurate recipes and proper presentation.
  • Serve wine, draught or bottled beer, and other beverages responsibly, checking customers' identification to confirm they meet the legal drinking age.
  • Maintain a well-organized bar inventory and ensure an adequate supply of supplies for smooth operations.
  • Engage with customers in a friendly and professional manner, taking their orders and serving snacks and drinks promptly.
  • Evaluate customers' preferences and needs to provide personalized recommendations for food and drinks.
  • Promote daily specials and highlight unique offerings to enhance the guest experience.
  • Prioritize exceptional customer service, focusing on guest satisfaction and ensuring a pleasant and memorable visit.
  • Adhere to all food and beverage regulations, including responsible alcohol service and safety guidelines.
  • Actively participate in daily stand-up meetings to stay informed about specials, promotions, and any relevant updates.
  • Handle orders and requisitions of liquors and supplies to maintain a well-stocked and appealing bar display.
  • Prepare garnishes for drinks, ensuring attractive and visually appealing presentations.
  • Maintain cleanliness and hygiene standards by wiping all surfaces nightly and cleaning the floors regularly.
  • Proactively take out trash as needed throughout the night to maintain a clean and organized workspace.
  • Assist with monthly inventory counts to keep track of stock levels and identify any discrepancies.
  • Accurately report gratuities according to company guidelines and federal law.
  • Observe and comply with all requirements, training, and restrictions set forth by the Alcohol Beverage Control (ABC) board to ensure strict adherence to alcohol service regulations.

Benefits

  • Opportunities for growth
  • Collaborative work environment
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