Banquet Manager

American Golf Corporation • Anaheim, CA

22h • Onsite

About The Position

The Banquet Manager is responsible for overseeing the planning, coordination, and execution of all banquet and event operations, ensuring a seamless and elevated guest experience from setup through service completion. This role leads on-the-floor event execution, aligning staffing, service flow, and operational standards to deliver consistent, high-quality hospitality across all functions. The Banquet Manager partners closely with sales, culinary, and operations teams to translate event plans into precise execution, while maintaining accountability for service standards, team performance, and overall event success. Through hands-on leadership, this position drives efficiency, guest satisfaction, and adherence to company and brand standards.

Requirements

• Minimum 3–5 years of experience in banquet, hospitality, or service industry roles (lead or supervisory experience preferred).
• ServeSafe certification or ability to obtain within 90 days of hire.
• Basic proficiency in Microsoft applications (Word, Excel, PowerPoint).
• Strong organizational skills and the ability to manage time and priorities in a fast-paced environment.
• Demonstrated ability to support and motivate a diverse team.
• High school diploma or GED required.

Nice To Haves

• Experience in golf hospitality or multi-outlet operations is a plus.

Responsibilities

• Manage day-of-event operations including room setup, breakdown, staffing deployment, and service flow.
• Coordinate with sales team in executing floorplans and room set up per clients’ requests.
• Ordering all banquet supply needs including but not limited to linens, rental equipment, staff uniforms, etc.
• Review and execute Banquet Event Orders (BEOs) accurately and efficiently.
• Responsible for hiring, onboarding, and training of all banquet staff.
• Lead pre-shift meetings and assign roles for banquet teams.
• Supervise banquet servers, bartenders, and support staff during events.
• Monitor timing, presentation, and service standards throughout each function.
• Address guest concerns and operational challenges in real time.
• Ensure tournament and catering events meet club standards for hospitality and professionalism.
• Monitor labor efficiency and assist with cost awareness initiatives.
• Promote safe work practices in compliance with health codes and alcohol service regulations.
• Coordinate with culinary leadership to ensure smooth communication and service delivery.
• Support inventory control and banquet readiness standards.
• Maintain a visible leadership presence across dining and event spaces.
• Maintain service, cleanliness, and productivity standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED