Banquet Manager

BallenIsles Country ClubYorba Linda, CA
Onsite

About The Position

Yorba Linda Country Club, located in Yorba Linda, CA, is pleased to announce an excellent career opportunity for a full-time Banquet Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. General Purpose: Effectively monitors the daily operations of the Food and Beverage Banquet department, including providing support and guidance to all banquet, conventions and catering personnel to ensure a successful and effective operation ending in a positive guest experience. Creates memorable guest moments.

Requirements

  • Experience in restaurant point of sales systems, inventory controls, scheduling/labor management, financial forecasting, human resources practices, and preparation of reports

Nice To Haves

  • Bachelor’s degree in Hospitality or Business Administration, or related field
  • Previous Managerial Experience

Responsibilities

  • Reviews all Banquet Event Orders on a daily basis to determine staffing levels, location set-up, related supplies and decorating materials.
  • Ensures events are set up on time, and the quality of the product and level of service are consistently delivered.
  • Maintains and improves on an ongoing basis the presentation of all events at the facility.
  • Processes banquet checks and related documents in accordance with established accounting policies and procedures to include recording events on the POS system within designated timeframe.
  • Responsible for maintaining inventory, storage areas, and preparation of inventory reports.
  • Provides input on menu design and revisions.
  • Monitors overall convention/banquet areas for cleanliness and any maintenance issues. Works with housekeeping and engineering on any areas in need of attention.
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Manages department members that may include, but is not limited to: Assistant Banquet Manager, Banquet Bartender, Banquet Captain, Banquet Chef, Banquet Server, Catering Coordinator.
  • Assures that effective orientation and training are given to each new associate. Develops ongoing training programs and test for comprehension.
  • Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
  • Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
  • Communicates any changes or new policies and procedures to the department.
  • Conducts staff meetings with subordinates in addition to pre-shift meetings.
  • Regular and reliable attendance.
  • Incorporates safe work practices in job performance.
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