Banquet Houseperson

Highgate Hotels • Denver, CO

9d

About The Position

The Banquet Houseperson supports the Banqueting Teams and helps achieve shared goals and guest satisfaction. The role sets up, breaks down, and services meeting rooms, event spaces, and banquet public areas according to Joule standards and specific requests. It also maintains cleaning schedules, replenishes meeting-room supplies, cares for banquet equipment, and may occasionally drive the banquet van to offsite event spaces.

Requirements

• Good verbal and written communication skills.
• Exceptionally detail-oriented, with impeccable service and presentation standards.
• Must be able to pass an MVR to drive the banquet van.
• Must be able to lift and move objects weighing upwards of 50 pounds.
• Ability to multitask and handle stressful situations calmly and professionally.
• Excellent customer service and communication skills for working with tenants.
• Operate with passion, respect, integrity, dedication, and empowerment toward internal and external guests.

Responsibilities

• Maintain established cleaning schedules for meeting rooms and back-of-house and front-of-house spaces.
• Supply and replenish meeting rooms with fresh tablecloths, clean glasses, bottles of water, and other items.
• Set up and break down meeting rooms according to function sheets, including carrying tables and chairs.
• Read and visually verify information in a variety of formats.
• Look after banquet equipment, identifying and reporting damaged items.
• Help guide and monitor outside vendors during load-in and load-out.
• Occasionally drive the banquet van to and from offsite event spaces.
• Perform other reasonable job duties as requested by the supervisor.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty, personal, medical, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed