Banquet House Attendant

The Hedreen Hotel Employer•Seattle, WA

2h•$0 - $17•Onsite

About The Position

The Renaissance Seattle Hotel is seeking a Banquet House Attendant to create a clean and comfortable environment for events held within the hotel in accordance with group requests and specifications. This role involves promoting guest relations, setting up and breaking down banquet spaces, maintaining cleanliness, and ensuring all event needs are met. The hotel emphasizes bringing personal style, curiosity, and a warm way with people to every interaction, encouraging employees to discover, explore, and grow within their careers. The R.C. Hedreen Company, the management company, is Seattle’s pre-eminent hotel developer and values longevity, with a stable operation at the 4th largest hotel in Seattle.

Requirements

Previous customer service experience
Ability to lift at least 50 pounds or equivalent
Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Ability to be flexible in scheduling to meet operational needs
WA state Food Worker Card or the ability to obtain one within 14 days from the date of hire is preferred

Nice To Haves

Previous banquet serving experience is a big plus

Responsibilities

Promote guest relations by greeting the internal (employees) and external (customers) guests warmly, engaging the guest in conversation, and using the guest’s name whenever possible
Responsible for the setup and breakdown of banquet spaces
Identify type of set-up for the room, and organize the equipment needed by reading the group’s BEO
Keep all banquet areas clean, organized and uncluttered
Handle equipment with care, using correct lifting techniques, and not moving more than can be handled at one time
Test room lighting, notify engineering of burned-out bulbs when encountered, reset spot lights and test podium lights
Refresh meeting rooms for continuing meetings
Prepare coffee breaks, carts and stations with appropriate supplies
Organize tables, action stations, buffets, and carts for service
Manage the presentation of tableware so that it is accessible for the guests
Monitor cleanliness and proper sanitization of tables, stations and service areas
Clear the tables by assisting the service assistants and crumbing the chairs
Follow proper dish room procedures by sorting glass, linen, silver and china in separate bins
Maintain positive employee relations in a supportive, team environment
Actively practice safety procedures in the restaurant
Communicate effectively with managers about needs and concerns
Read, understanding and practicing hotel policies as outlined in the Employee Handbook
Maintain a high level of professional attitude, behavior and ethics towards guests and co-workers
Know and actively practice the hotel’s emergency procedures and loss prevention guidelines

Benefits

Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
Paytient Healthcare Spending
401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
Free Employee Assistance Program (EAP)
Travel Assistance Program
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
Discounted parking in hotel garage ($7/day or $140 monthly pass)
50% subsidy for public transportation expenses
Referral program of $250 per successfully referred new hire
Complimentary cafeteria meals
Monthly employee appreciation events
Employee Exercise Room
Community Service Events