Banquet House Attendant - Sable Navy Pier

NFM & J LP • Chicago, IL

6d • $0 - $26 • Onsite

About The Position

The Banquet House Attendant will promote a safe and welcoming working environment to achieve maximum guest satisfaction. The Banquet House Attendant will work with all Managers, Chefs, and Captains to ensure maximum efficiency.

Requirements

• At least one year customer service experience required
• At least six months food & beverage experience required
• Must be a United States citizen or possess a valid work permit
• Must be able to read, write and speak English
• Highly organized and detailed oriented.
• Exceptional guest-focus
• Ability to communicate and follow instructions accurately both orally and written in English. Fluency in other languages beneficial
• Ability to operate LCD projector, laptop computer, overhead projector, TV’s and monitors as well as kitchen equipment.
• Must be able to work well under pressure
• Must be highly detailed orientated
• Must be able to work in a fast paced environment
• Must have excellent listening skills
• Must possesses excellent communication skills
• Must be professional in appearance and demeanor
• Must always ensure a teamwork environment
• Must have the ability to deal effectively and interact well with the guests and associates
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
• Must be knowledgeable and familiar with food and beverage industry
• Must have a passion for creating an exceptional experience for all guests
• High school diploma or equivalent

Nice To Haves

• Banquet or catering experience preferred

Responsibilities

• Assists servers with set up, break down, and clearing of restaurant (and private events) tables, chairs, furniture, equipment, and other service and rental items
• Assist management with the setting, decoration and tear-down/removal of AM OR PM buffets and coffee breaks and satellite bar station
• Assist with setting of banquet tables for a full service meal. Quickly clearing dirty banquet table settings, linens and prepare for tear-down/removal
• Maintain exceptional organization of all linen and their respective bins and racks for storage, pick up, and removal
• Safely deliver carts of dirty plateware/flatware/glasses to kitchen for washing
• Maintain stock and cleanliness of stations for all meals with necessary equipment including silverware, linen and condiments
• Assist with the service of guests with water, beverages, and food items to begin the dining experience and replenish as necessary
• Transport all needed service materials and props to banquet/function rooms and storage

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
• Reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.
• Reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED