Banquet House Attendant - On Call

The Hedreen Hotel Employer • Seattle, WA

3d • $17 • Onsite

About The Position

To create a clean and comfortable environment for events held within the hotel in accordance with group requests and specifications

Requirements

• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Previous customer service experience
• Ability to lift at least 50 pounds or equivalent
• WA state Food Worker Card or the ability to obtain one within 14 days from the date of hire is preferred
• Ability to be flexible in scheduling to meet operational needs

Nice To Haves

• Previous banquet serving experience is a big plus

Responsibilities

• Promote guest relations by greeting the internal (employees) and external (customers) guests warmly, engaging the guest in conversation, and using the guest’s name whenever possible
• Responsible for the setup and breakdown of banquet spaces
• Identify type of set-up for the room, and organize the equipment needed by reading the group’s BEO
• Keep all banquet areas clean, organized and uncluttered
• Handle equipment with care, using correct lifting techniques, and not moving more than can be handled at one time
• Test room lighting, notify engineering of burned-out bulbs when encountered, reset spot lights and test podium lights
• Refresh meeting rooms for continuing meetings
• Prepare coffee breaks, carts and stations with appropriate supplies
• Organize tables, action stations, buffets, and carts for service
• Manage the presentation of tableware so that it is accessible for the guests
• Monitor cleanliness and proper sanitization of tables, stations and service areas
• Clear the tables by assisting the service assistants and crumbing the chairs
• Follow proper dish room procedures by sorting glass, linen, silver and china in separate bins
• Maintain positive employee relations in a supportive, team environment
• Actively practice safety procedures in the restaurant
• Communicate effectively with managers about needs and concerns
• Read, understanding and practicing hotel policies as outlined in the Employee Handbook
• Maintain a high level of professional attitude, behavior and ethics towards guests and co-workers
• Know and actively practice the hotel’s emergency procedures and loss prevention guidelines

Benefits

• Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 1 hour per 30 regular hours worked, use on 91st day of employment)
• Overtime Eligble

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees