Banquet House Attendant - On Call

The Hedreen Hotel Employer • Seattle, WA

49d • Onsite

About The Position

The Banquet House Attendant is responsible for creating a clean and comfortable environment for events held within the hotel in accordance with group requests and specifications. This is a part-time, on-call position. The Renaissance Seattle Hotel encourages employees to bring their personal style to every experience and interaction, fostering curiosity and a passion for discovery. The hotel offers opportunities for career growth and exploration across different disciplines within the hospitality industry. The R.C. Hedreen Company, the management company, is Seattle’s pre-eminent hotel developer and values longevity, with many team members having been with the company for over 5 years. The Renaissance Seattle is the 4th largest hotel in Seattle with 557 rooms and 28,000 sq. ft of meeting space, and has a stable operational history.

Requirements

• Previous customer service experience
• Ability to lift at least 50 pounds or equivalent
• WA state Food Worker Card or the ability to obtain one within 14 days from the date of hire is preferred

Nice To Haves

• Previous banquet serving experience is a big plus
• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Ability to be flexible in scheduling to meet operational needs

Responsibilities

• Promote guest relations by greeting internal (employees) and external (customers) guests warmly, engaging the guest in conversation, and using the guest’s name whenever possible.
• Responsible for the setup and breakdown of banquet spaces.
• Identify type of set-up for the room, and organize the equipment needed by reading the group’s BEO.
• Keep all banquet areas clean, organized and uncluttered.
• Handle equipment with care, using correct lifting techniques, and not moving more than can be handled at one time.
• Test room lighting, notify engineering of burned-out bulbs when encountered, reset spot lights and test podium lights.
• Refresh meeting rooms for continuing meetings.
• Prepare coffee breaks, carts and stations with appropriate supplies.
• Organize tables, action stations, buffets, and carts for service.
• Manage the presentation of tableware so that it is accessible for the guests.
• Monitor cleanliness and proper sanitization of tables, stations and service areas.
• Clear the tables by assisting the service assistants and crumbing the chairs.
• Follow proper dish room procedures by sorting glass, linen, silver and china in separate bins.
• Maintain positive employee relations in a supportive, team environment.
• Actively practice safety procedures in the restaurant.
• Communicate effectively with managers about needs and concerns.
• Read, understanding and practicing hotel policies as outlined in the Employee Handbook.
• Maintain a high level of professional attitude, behavior and ethics towards guests and co-workers.
• Know and actively practice the hotel’s emergency procedures and loss prevention guidelines.

Benefits

• Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 1 hour per 30 regular hours worked, use on 91st day of employment)
• Overtime Eligible
• Service charge added to all checks

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed