Banquet House Attendant

FITLER CLUB LLC•Philadelphia, PA

7d•Onsite

About The Position

The Banquet House Attendant is responsible for safely and efficiently setting up and breaking down banquet events, following banquet event orders and event diagrams. The role also maintains the cleanliness and organization of banquet rooms, hallways, storage, and service areas; cares for and checks inventory of banquet supplies; and helps keep meeting rooms guest-ready. The attendant works closely with management and service staff to address event needs and provide a positive experience for members and guests.

Requirements

At least 1 year of experience as a houseman in a catering, hotel, or club banquet environment.
Positive attitude, attention to detail, and ability to work under pressure.
Ability to bend, stoop, squat, and stretch, and to lift and carry equipment weighing up to 50 pounds as well as delicate china and glassware.
Ability to speak, read, write, and understand English.
Punctuality and reliable attendance.
Dependability and availability to work weekends, nights, and/or holidays according to business demands.
Self-motivated, polite, and energetic.

Responsibilities

Set up and break down events according to banquet event order details and event diagrams, including tables, chairs, portable bars, stations, and buffets.
Clean floors, walls, windows, and other surfaces, and move, care for, and store equipment such as tables, chairs, stages, and lecterns.
Set up basic audio-visual equipment.
Control and store meeting room supplies, including linens, pads, pens and pencils, and meeting amenities.
Service meeting rooms by removing trash, clearing dirty plates, cups, glasses, and linens, straightening chairs, and replenishing water as specified or requested.
Maintain equipment, tools, and supplies in accordance with company, division, department, and county health department procedures and policies.
Communicate and work with management and service staff to address guest and team-member needs or issues.
Report equipment problems to management.
Attend pre- and post-function meetings as requested.
Maintain confidentiality of member and Club information and follow role-specific grooming and uniform standards.
Help ensure member and associate areas are safe and secure.
Perform other duties as directed by the immediate supervisor.
Maintain a positive, enthusiastic, humble, thankful, and respectful attitude toward team members.

Benefits

Free meals, snacks, and beverages seven days a week.
Complimentary fitness classes.
Employee appreciation events.
Professional headshots.
Wholesale pricing on designer retail products.
Wide-ranging health insurance options.
Company-paid short-term disability.
Paid parental leave.
401(k) with company match.
Generous PTO policies.
Company-sponsored holidays.
Annual performance reviews with opportunities for career development and wage increases.