Banquet Events Set-Up Houseman (on-call) - Wyndham Deerfield Beach Resort

Wyndham Deerfield Beach Resort•Deerfield Beach, FL

3d•Onsite

About The Position

The banquet setup houseperson plays a vital role in ensuring that all details of the events are handled with precision and professionalism. This role is responsible for making sure the venue is set up according to the instructions of the client per the BEO (Banquet Event Order). The position requires providing all guests with an entertaining and enjoyable dining experience through quality service in the most efficient manner, at all times. This is an on-call position at the Wyndham Deerfield Beach Resort.

Requirements

Current Food Handler’s certification or able to obtain it within six months of employment.
Ability to work in a fast-paced, team-oriented environment.
Strong attention to detail and cleanliness.
Patience and customer-oriented approach.
Excellent people skills with a friendly attitude.
Responsible and trustworthy.
Ability to stand and walk for extended periods on various floor surfaces.
Ability to frequently lift and carry trays of plated food, dishes, and other supplies weighing up to 50 pounds regularly, and occasionally up to 100 pounds.
Must be able to lift, push, pull and carry at least 50 lbs. consistently.
Must be available to work weekends and holidays.
Ability to work in a fast paced, high-pressure environment that may include exposure to hot (kitchen) and cold (refrigerators/freezers) temperatures, as well as loud noise.

Nice To Haves

This may involve navigating crowded spaces.
Frequent reaching, bending, stooping, and twisting, including reaching overhead and at or below shoulder level to serve guests, clear tables, and stock supplies.
Occasional pushing and pulling of carts or other equipment.
In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Notice: the hospitality business functions seven days a week, twenty-four hours a day.

Responsibilities

Tears down and sets-up meeting and event rooms, which may include stripping the room of all its furniture and resetting the room per the specifications outlined in the BEO (Banquet Event Order).
Properly cares for, moves, and stores equipment, such as tables, risers, dance floors, lecterns, and room supplies, such as linen, pads, pens/pencils, etc.
Periodically cleans the meeting and event rooms including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping and washing areas before and after the event.
Provides excellent customer service to clients during functions as needed.
Straightens chairs, clears used dishes and glassware from tables, changes soiled table linen, empties trash cans, and restocks materials.
Participates with banquet servers, banquet bartenders, banquet captains, banquet manager and any pertinent company employees in producing a smooth and efficiently run operation that meets the highest standards of customer service.
Adheres to all health, safety, and sanitation guidelines and regulations.
Follows all restaurant policies and procedures.
Cleans function rooms prior to set-up.
Sets equipment to daily worksheet specifications.
Provides necessary amenities, as dictated by Banquet Department Standards.
Refreshes meeting rooms during meal and coffee breaks.
Breaks down meeting rooms as soon as possible after the end of the function.
Completes special projects as directed by department management.
Sets up and breaks down tables, chairs, and other equipment needed to fulfill event service both inside and outside.
Performs other reasonable job duties as requested by Supervisors.
Performs any other work-related duties as assigned.