Banquet Captain

Atrium Hospitality • Springfield, MO

11d • Onsite

About The Position

Atrium Hospitality is one of the largest hotel management companies in the United States, committed to growth and fostering a culture driven by values of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. The company focuses on delivering exceptional guest experiences and creating a positive environment for associates. They also emphasize being a responsible community partner through pillars like Wellness, Embracing those with Disabilities, Sustainability, and Education. Leaders are expected to support, encourage, coach, develop, and inspire excellence in their teams, valuing associate input for organizational growth and sustainability. The Banquet Captain role is a full-time position at the Springfield University Plaza Hotel, where the individual will lead and coordinate banquet events, ensuring smooth service and top-notch guest experiences.

Requirements

• Customer service experience—because happy guests are the heart of hospitality.
• At least 6 months of banquet food service experience—we need someone who’s seen a plated dinner or two.
• Leadership potential or experience—you're not afraid to guide a team and step in where needed.
• Food and alcohol certifications (or willingness to complete in 90 days)—because safety is always in style.
• Physical stamina—this role includes lifting, bending, walking, and standing during your entire shift.

Responsibilities

• Lead the setup and breakdown of banquet events with precision—clean linens, polished silverware, and chip-free china only, please.
• Coordinate the flow of service like a pro, ensuring meals are served smoothly and on time.
• Guide and motivate the banquet team to deliver top-notch guest experiences, from coffee breaks to full-service dinners.
• Handle audio-visual setup and troubleshooting—yes, you’ll be part tech support too.
• Assist with scheduling, training, and inventory to keep the operation running like clockwork.

Benefits

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees