Banquet Captain

Hersha Hospitality Management LP•Groton, CT

1d•Onsite

About The Position

Assist leading banquet staff during assigned functions, ensuring colleagues perform in accordance with established guest service standards. Set up banquet rooms, serve food and/or beverages, and help lead the staff at the direction of management.

Requirements

Previous banquet experience required.

Nice To Haves

High School diploma or equivalent preferred.

Responsibilities

Check Banquet Staff’s Event Orders to ensure that all information is accurate.
Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed.
Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
Replenish beverages and food items as necessary, and check with guests for overall satisfaction.
Act as point of contact for group representatives when management is not present.
Communicate all Banquet Event Order changes to catering or convention services office and affected departments.
Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions.
Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
Help with management to ensure that proper liquor controls are in use.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.