Banquet Captain - On Call

Pyramid Global Hospitality•Bellevue, WA

13d•Onsite

About The Position

InterContinental Seattle Bellevue is looking for an On-Call Banquet Captain who is passionate about creating truly memorable experiences for our guests, has strong interpersonal skills, and a knack for handling high-volume situations. This position serves as banquet leadership support in the absence of the Banquet Captain and reports to our Food and Beverage Manager.

Requirements

2-4 years of Banquet service experience, preferably with an extensive knowledge of event logistics and leadership roles.
Experience in a luxury venue with synchronized service.
Knowledge of wine, beer, cocktails, and spirits.
Must have excellent organizational, interpersonal, and administrative skills.
Service oriented style with professional presentation skills.
Ability to prioritize tasks and anticipate customer needs.
Obtain a valid and current WA Food handler’s card and MAST permit.
Familiarity with POS systems and cash handling procedures.

Responsibilities

Manage Guest interaction and directly communicate with on-site contacts, event hosts and adjacent vendors.
Works alongside the Culinary Team and Director of Catering to ensure all events are executed flawlessly.
Prepare task agendas for staff and ensure BEOs are being followed and executed properly.
Ensure event space is maintained to pristine condition and conduct daily walk throughs of the space.
Communicate on a daily basis with other hotel departments to provide excellent service as a collective team.
Serving guest needs by providing knowledge of menu items, and information on how it is prepared.
Perform any needed role such as serving, bartending or houseperson duties.
Anticipate guest needs, offer suggestions, problem solve, and quickly address and respond accordingly to guest concerns.
Other duties as assigned.

Benefits

Paid Time Off
Medical (through United Healthcare), dental, and vision insurance
Competitive Matching 401K
Health Savings Account
Healthcare Flexible Saving Account
Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
Supplemental Short-Term Disability Insurance
Basic Life and Accidental Dismemberment Insurance
Basic Long-Term Disability Insurance
Life Insurance buy-ups
Employee Assistance Program
Pet Insurance
Sick Time
Competitive Salary
Cash incentives programs