Banquet Captain - On Call

Pyramid Global Hospitality • Seattle, WA

13d • Onsite

About The Position

InterContinental Seattle Bellevue is looking for an On-Call Banquet Captain who is passionate about creating truly memorable experiences for our guests, has strong interpersonal skills, and a knack for handling high-volume situations. This position serves as banquet leadership support in the absence of the Banquet Captain and reports to our Food and Beverage Manager.

Requirements

• 2-4 years of Banquet service experience, preferably with an extensive knowledge of event logistics and leadership roles.
• Experience in a luxury venue with synchronized service.
• Knowledge of wine, beer, cocktails, and spirits.
• Must have excellent organizational, interpersonal, and administrative skills.
• Service oriented style with professional presentation skills.
• Ability to prioritize tasks and anticipate customer needs.
• Obtain a valid and current WA Food handler’s card and MAST permit.
• Familiarity with POS systems and cash handling procedures.

Responsibilities

• Manage Guest interaction and directly communicate with on-site contacts, event hosts and adjacent vendors.
• Works alongside the Culinary Team and Director of Catering to ensure all events are executed flawlessly.
• Prepare task agendas for staff and ensure BEOs are being followed and executed properly.
• Ensure event space is maintained to pristine condition and conduct daily walk throughs of the space.
• Communicate on a daily basis with other hotel departments to provide excellent service as a collective team.
• Serving guest needs by providing knowledge of menu items, and information on how it is prepared.
• Perform any needed role such as serving, bartending or houseperson duties.
• Anticipate guest needs, offer suggestions, problem solve, and quickly address and respond accordingly to guest concerns.
• Other duties as assigned.

Benefits

• Paid Time Off
• 7 Paid Holidays, 2 Floating Holidays
• Medical (through United Healthcare), dental, and vision insurance
• Competitive Matching 401K
• Health Savings Account
• Healthcare Flexible Saving Account
• Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
• Supplemental Short-Term Disability Insurance
• Basic Life and Accidental Dismemberment Insurance
• Basic Long-Term Disability Insurance
• Life Insurance buy-ups
• Employee Assistance Program
• Pet Insurance
• Sick Time
• Competitive Salary
• Cash incentives programs

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed