Banquet Captain (Part Time and On Call)

Laguna Development Corp • Albuquerque, NM

2d • Onsite

About The Position

The Banquet Captain is responsible for overseeing and ensuring the smooth execution of banquet events, following detailed Banquet Event Orders (BEOs) and maintaining high standards of service and guest satisfaction. This role includes managing banquet setups, supervising the service staff, maintaining cleanliness and organization, and acting as a liaison between the kitchen and banquet team. The Captain leads pre-shift meetings, ensures uniform compliance, monitors inventory, and handles administrative tasks such as preparing banquet checks and tracking attendance in Kronos. During periods without events, the Captain may assist other Food & Beverage departments.

Requirements

• Strong leadership skills
• Strong communication skills
• Strong organizational skills
• Ability to remain calm under pressure
• Ability to work flexible hours, including weekends and holidays
• At least one year of banquet or food service experience
• Proficiency in computer systems such as Word, Excel, and Kronos
• Alcohol service certification (required within 90 days)
• Serv-Safe certification (required within 90 days)

Responsibilities

• Overseeing and ensuring the smooth execution of banquet events
• Following detailed Banquet Event Orders (BEOs)
• Maintaining high standards of service and guest satisfaction
• Managing banquet setups
• Supervising the service staff
• Maintaining cleanliness and organization
• Acting as a liaison between the kitchen and banquet team
• Leading pre-shift meetings
• Ensuring uniform compliance
• Monitoring inventory
• Preparing banquet checks
• Tracking attendance in Kronos
• Assisting other Food & Beverage departments during periods without events
• Training staff
• Scheduling staff
• Providing input on hiring and disciplinary actions

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed