Banquet Captain - Hotel Winters - Winters, CA

Hotel Equities•Winters, CA

9h•Onsite

About The Position

The Banquet Captain at Hotel Winters is responsible for overseeing the execution of all banquet and event functions, ensuring an exceptional guest experience aligned with our four-star boutique standards. This role serves as both the on-site event leader and a key operational coordinator, supporting pre-event planning, staffing, and communication to ensure seamless execution.

Requirements

Strong leadership, communication, and organizational skills
Ability to manage multiple events and adapt in a fast-paced environment
Knowledge of food and beverage service standards
Flexible schedule, including evenings, weekends, and holidays

Nice To Haves

Experience in upscale or boutique hospitality environments
Detail-oriented with strong administrative and planning skills
Ability to lead cross-department communication and meetings effectively
Passion for creating memorable guest experiences

Responsibilities

Lead and oversee all banquet functions including weddings, corporate meetings, and social events
Ensure all events are executed according to Banquet Event Orders (BEOs) and client expectations
Serve as the primary on-site contact for clients, vendors, and internal teams during events
Anticipate guest needs and resolve any service issues promptly and professionally
Maintain and update the monthly BEO calendar to reflect all confirmed and revised events
Review BEOs for accuracy and communicate any discrepancies or updates to the Events and Culinary teams
Coordinate linen orders based on event requirements, ensuring timely delivery and proper quantities
Keep track of monthly inventory for all banquet equipment including AV items
Manage staff schedules, including event setup, service shifts, monthly inventory, and event space deep cleaning
Supervise, train, and motivate banquet servers and support staff
Assign roles and responsibilities for each event to ensure efficient and polished service
Conduct pre-event meetings to review BEOs, timelines, and service expectations
Coordinate with culinary, bar, and sales teams to ensure seamless execution
Oversee room setup, décor placement, and breakdown in accordance with event specifications
Monitor service flow, timing of courses, and overall event pacing
Ensure adherence to Hotel Winters service standards and health & safety regulations
Maintain cleanliness and organization of banquet spaces before, during, and after events
Assist in inventory management and equipment care