Banquet Captain - Sage Lodge

Columbia Hospitality•Pray, MT

1d•$19 - $20•Onsite

About The Position

The Banquet Captain maintains food and beverage service standards and serves as the point of contact during events at Sage Lodge. The role provides food and beverages to guests, advises guests, clients, and team members about offerings, coordinates service timing with the pace of the dining experience, and works with Culinary and Stewarding teams to deliver quality service. The Banquet Captain also leads shift briefings, helps acquire special equipment for banquet functions, and responds to guest concerns. Sage Lodge is located on the Yellowstone River, about 35 minutes from Yellowstone National Park. Columbia Hospitality describes its culture as inclusive, values-driven, and focused on creating exceptional experiences. The hourly pay range is $19 to $20 DOE, and the position is eligible for tips or tip pooling. Eligibility for perks depends on job status.

Requirements

At least two years of experience in a high-volume, quality banquet service operation, or an equivalent combination of education, training, and experience.
Previous food and beverage supervisory experience.
Basic computer literacy in a Point of Sale system and sales and catering computer applications.
Valid driver’s license and clean driving record.
Current state food-handling and liquor-serving licenses.

Responsibilities

Maintain standards for food and beverage quality, presentation, handling, sanitation, and safety.
Follow applicable policies and procedures.
Serve food and beverages to guests and provide quality customer service.
Advise guests, clients, and team members on food and beverage offerings.
Communicate with Culinary and Stewarding teams during service to support proper client and guest service.
Coordinate the timing of each course with the dining pace of guests.
Assist in acquiring special equipment needed for banquet functions.
Conduct a beginning-of-shift briefing or line-up to inform team members of updates, changes, and problematic situations.
Represent the club as the point of contact during events and act as a liaison between guests and team members.
Respond to and work to resolve guest issues and concerns.

Benefits

Hourly pay range of $19 to $20 DOE.
Tip and tip-pooling eligibility.
Daily pay option.
Paid time off and holiday pay.
Medical, dental, vision, and disability benefits.
401(k).
HSA/FSA plans with employer contribution.
Referral bonus.
Discounted lodging, dining, spa, golf, and retail.
Employee Assistance Program.
Volunteer opportunities through Columbia Cares.
Committee participation opportunities, including philanthropic and diversity/equity/inclusion committees.
Task force work opportunities in locations across the globe.
Online learning platform.
Third-party discounts, including pet insurance, rental cars, movie and concert tickets, and theme parks and attractions.