Banquet Captain | Semiahmoo Resort

Columbia Hospitality•Blaine, WA

1d•Onsite

About The Position

The Banquet Captain is responsible for maintaining standards for food and beverage quality, presentation, handling, sanitation, and safety. This role involves serving food and beverages to guests, providing quality customer service, and advising guests, clients, and team members on food and beverage offerings. The Banquet Captain will communicate directly with the Culinary and Stewarding teams during service to ensure proper client and guest service. They will coordinate the timing of each course to correspond with the dining pace of the guests and assist in acquiring special equipment needed for banquet functions. Additionally, the Banquet Captain will conduct a briefing or “line-up” with team members at the beginning of each shift and represent the club as the point of contact during events, acting as a liaison between guests and team members, and resolving guest issues and concerns.

Requirements

At least two years of experience in a high volume, quality banquet service operation; or an equivalent combination of education, training and experience
Previous food & beverage supervisory experience
Basic computer literacy in the Point of Sale system and the sales and catering computer application
Current State Food Handling and Liquor Serving License(s)

Responsibilities

Maintains standards for food and beverage quality, presentation, handling, sanitation and safety
Follows all appropriate policies and procedures
Serves food and beverage to guests and provides quality customer service
Advises guests, clients and team members on matters relating to food and beverage offerings
Communicates directly with the Culinary and Stewarding teams during service to ensure proper client and guest service is being achieved
Coordinates the timing of each course to correspond with the dining pace of the guests
Assists in the acquisition of special equipment needed for banquet functions
Conducts a briefing or “line-up” with team members at the beginning of each shift in order to keep staff informed of updates, changes and/or problematic situations
Represents the club as the point of contact during events, acts as a liaison between guests and team members, responds and works to resolve guest issues and concerns as necessary.

Benefits

Hourly Pay: $25.00
Free Parking
Tip Pooling Eligible
Seasonal Bonus Pay
Get Paid Daily
Paid Time off & Holiday Pay
Values Based Culture
Culture Add
Referral Bonus
Discounted Lodging, Dining, Spa, Golf, and Retail
Employee Assistance Program “Columbia Cares”
Volunteer Opportunities
Committee Participation Opportunities
Task Force Work Opportunities
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)