Banquet Captain | Semiahmoo Resort
About The Position
This role is responsible for maintaining standards for food and beverage quality, presentation, handling, sanitation, and safety. The Banquet Captain will follow all appropriate policies and procedures, serve food and beverage to guests, and provide quality customer service. This position advises guests, clients, and team members on food and beverage offerings, and communicates directly with the Culinary and Stewarding teams during service to ensure proper client and guest service is achieved. The Banquet Captain coordinates the timing of each course to correspond with the dining pace of the guests, assists in the acquisition of special equipment needed for banquet functions, and conducts a briefing or “line-up” with team members at the beginning of each shift. Additionally, the Banquet Captain represents the club as the point of contact during events, acts as a liaison between guests and team members, and responds to and works to resolve guest issues and concerns as necessary.
Requirements
- At least two years of experience in a high volume, quality banquet service operation; or an equivalent combination of education, training and experience
- Previous food & beverage supervisory experience
- Basic computer literacy in the Point of Sale system and the sales and catering computer application
- Current State Food Handling and Liquor Serving License(s)
Responsibilities
- Maintains standards for food and beverage quality, presentation, handling, sanitation and safety
- Follows all appropriate policies and procedures
- Serves food and beverage to guests and provides quality customer service
- Advises guests, clients and team members on matters relating to food and beverage offerings
- Communicates directly with the Culinary and Stewarding teams during service to ensure proper client and guest service is being achieved
- Coordinates the timing of each course to correspond with the dining pace of the guests
- Assists in the acquisition of special equipment needed for banquet functions
- Conducts a briefing or “line-up” with team members at the beginning of each shift in order to keep staff informed of updates, changes and/or problematic situations
- Represents the club as the point of contact during events, acts as a liaison between guests and team members, responds and works to resolve guest issues and concerns as necessary.
Benefits
- Hourly Pay: $25.00
- Free Parking
- Tip Pooling Eligible
- Seasonal Bonus Pay
- Get Paid Daily
- Paid Time off & Holiday Pay
- Referral Bonus
- Discounted Lodging, Dining, Spa, Golf, and Retail
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities
- Task Force Work Opportunities
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
