270 - F&B Banquet/Catering 222 - Captain
About The Position
The Banquet Captain is responsible for maintaining standards for food and beverage quality, presentation, handling, sanitation, and safety. This role involves serving food and beverages to guests, providing quality customer service, and advising guests, clients, and team members on food and beverage offerings. The Banquet Captain will communicate directly with the Culinary and Stewarding teams during service to ensure proper client and guest service. They will coordinate the timing of each course to correspond with the dining pace of the guests and assist in acquiring special equipment needed for banquet functions. Additionally, the Banquet Captain will conduct pre-shift briefings to inform staff of updates and changes, and act as the point of contact during events, serving as a liaison between guests and team members, and resolving guest issues and concerns.
Requirements
- At least two years of experience in a high volume, quality banquet service operation; or an equivalent combination of education, training and experience
- Previous food & beverage supervisory experience
- Basic computer literacy in the Point of Sale system and the sales and catering computer application
- Current State Food Handling and Liquor Serving License(s)
Responsibilities
- Maintains standards for food and beverage quality, presentation, handling, sanitation and safety
- Follows all appropriate policies and procedures
- Serves food and beverage to guests and provides quality customer service
- Advises guests, clients and team members on matters relating to food and beverage offerings
- Communicates directly with the Culinary and Stewarding teams during service to ensure proper client and guest service is being achieved
- Coordinates the timing of each course to correspond with the dining pace of the guests
- Assists in the acquisition of special equipment needed for banquet functions
- Conducts a briefing or “line-up” with team members at the beginning of each shift in order to keep staff informed of updates, changes and/or problematic situations
- Represents the club as the point of contact during events, acts as a liaison between guests and team members, responds and works to resolve guest issues and concerns as necessary.
Benefits
- Hourly $19.00
- Free Parking
- Tip/Tip Pooling Eligible
- Get Paid Daily
- Paid Time off & Holiday Pay
- Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Referral Bonus
- Discounted Lodging, Dining, Spa, Golf, and Retail
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities
- Task Force Work Opportunities
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
