270 - F&B Banquet/Catering 222 - Captain

Columbia Hospitality • Leavenworth, WA

8d • Onsite

About The Position

Columbia Hospitality is seeking a Banquet Captain to join their team at the Sleeping Lady Resort. This role is responsible for maintaining high standards of food and beverage quality, presentation, handling, sanitation, and safety. The Banquet Captain will serve food and beverages to guests, provide quality customer service, and advise guests and team members on food and beverage offerings. This position involves direct communication with Culinary and Stewarding teams to ensure excellent client and guest service, coordinating course timing, and assisting with special equipment acquisition for events. The Banquet Captain will also conduct pre-shift briefings and act as the primary point of contact during events, resolving guest issues and concerns.

Requirements

• At least two years of experience in a high volume, quality banquet service operation; or an equivalent combination of education, training and experience
• Previous food & beverage supervisory experience
• Basic computer literacy in the Point of Sale system and the sales and catering computer application
• Current State Food Handling and Liquor Serving License(s)

Responsibilities

• Maintains standards for food and beverage quality, presentation, handling, sanitation and safety
• Follows all appropriate policies and procedures
• Serves food and beverage to guests and provides quality customer service
• Advises guests, clients and team members on matters relating to food and beverage offerings
• Communicates directly with the Culinary and Stewarding teams during service to ensure proper client and guest service is being achieved
• Coordinates the timing of each course to correspond with the dining pace of the guests
• Assists in the acquisition of special equipment needed for banquet functions
• Conducts a briefing or “line-up” with team members at the beginning of each shift in order to keep staff informed of updates, changes and/or problematic situations
• Represents the club as the point of contact during events, acts as a liaison between guests and team members, responds and works to resolve guest issues and concerns as necessary.

Benefits

• Hourly $19.00
• Free Parking
• Tip/Tip Pooling Eligible
• Get Paid Daily
• Paid Time off & Holiday Pay
• Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Referral Bonus
• Discounted Lodging, Dining, Spa, Golf, and Retail
• Employee Assistance Program “Columbia Cares”
• Volunteer Opportunities
• Committee Participation Opportunities
• Task Force Work Opportunities
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed