Banquet Captain - Canopy by Hilton Sioux Falls Downtown

Waldorf Astoria Kuwait • Sioux Falls, SD

5d

About The Position

The Banquet Captain oversees food and beverage service at banquet functions and helps deliver memorable guest experiences. The role supervises service, monitors guest satisfaction, and addresses issues with product or service quality. It also supports the planning, organization, and execution of a variety of events, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas. The Banquet Captain may lead or participate in department meetings, processes banquet checks and payments, and ensures compliance with health, safety, sanitation, and alcohol awareness regulations.

Requirements

• Demonstrate a passion for hospitality.
• Act with integrity and do the right thing.
• Inspire others through leadership.
• Value teamwork and take ownership and accountability.
• Bring urgency and discipline to work.

Responsibilities

• Bring an upbeat and friendly attitude to guest interactions and proactively look for ways to make guests’ experiences special.
• Supervise food and beverage service and monitor guest satisfaction during banquet events, promptly addressing product or service quality issues.
• Assist with planning, organizing, and executing banquet functions, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Lead and/or participate in department meetings to ensure the team is aligned and prepared for banquet operations.
• Accurately process banquet checks and ensure seamless payment transactions.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.

Benefits

• Access to 110 nights of discounted travel, with hotel room rates as low as $40 per night through the Go Hilton travel program.
• Employee stock purchase program with the ability to invest in Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support during times of loss.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health and welfare benefits, including health plans, dental coverage, and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed