Banquet Captain/Restaurant Supervisor - Ocean Course

Kiawah Island Golf Resort • Kiawah Island, SC

8d • Onsite

About The Position

The Banquet Captain is responsible for organizing, communicating, and leading the team to ensure successful events. This role requires motivating staff to create a positive and cohesive team that delivers exceptional service. The Banquet Captain must maintain a thorough understanding of hotel and departmental standards, including the correct use and maintenance of all equipment. Cleanliness is a shared responsibility. A full understanding of all banquet menus and beverages specified by the group(s) is essential. The role demands flexibility, the ability to quickly respond to client needs, and a keen attention to detail for all events.

Requirements

• Minimum Education – High school graduate, some college preferred.
• Minimum Age – 18 years of age to serve alcoholic beverages to guests.
• Minimum Experience – Banquet serving experience required.
• Must work both independently and in a team environment.
• Good to excellent communication skills in English both verbal and written.
• Capable of working consecutive hours without sitting down.
• Must be able to work on site due to daily needs of the job requirements.
• Must be able to stand for the entirety of shift, while reaching, bending and stooping.
• Must be able to lift and carry up to 40 pounds / trays / ovals across short-medium distance.
• Must be able to properly and effectively communicate with guests and teammates, in person and via phone.

Nice To Haves

• Past Banquet Captain & Supervisory experience preferred.
• Any previous culinary training also preferred.
• Certification of alcohol awareness program, training in food, wine & liquor service preferred.

Responsibilities

• Effectively and efficiently supervise staff to ensure successful banquet events.
• Train staff and maintain a high level of performance according to hotel standards.
• Assist at any time to ensure optimum service to guests.
• Maintain knowledge of daily features and activities within the hotel and on the island.
• Maintain a clean and safe working environment at all times.
• Follow directions from the client, Banquet Director, Banquet Manager, and Catering and Conference Services Manager.
• Execute banquet events with minimal supervision.
• Uphold the core values and policies & procedures of the resort.
• Use Micros and manual systems, as well as Microsoft Office applications.
• Perform all other duties as assigned.

Benefits

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED