Banquet Captain/Restaurant Supervisor - DiamondHead Beach Resort (FT)

SUNSTREAM HOTELS & RESORTS LLC•Fort Myers Beach, FL

3d•Onsite

About The Position

This position is responsible for directing and ensuring the proper execution of all scheduled banquets and meeting events, while also supervising daily operations of all areas of restaurant operations. The role involves overseeing banquet functions to provide professional service with attention to detail and a desire to create a welcoming environment. Additionally, the supervisor must ensure compliance with safety and health regulations, enforce sanitary practices, maintain high-quality food preparation and service, uphold a professional restaurant image, and ensure guest satisfaction that exceeds expectations.

Requirements

One to two years previous experience in high volume and full-service Restaurant/ F&B Outlet required.
Must obtain and maintain valid and State Food Handlers & Responsible Vendor Certifications.
Strong organizational and leadership qualities, interpersonal skills and dedicated commitment to excellence.
Must be able to regularly use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, crawl; talk to hear and taste or smell.
Must be able to stand, walk, and move through all areas of the hotel/resort property 100% of assigned shift.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Must be able to lift equipment weighing up to 50 lbs (chairs, stanchions, tables), and push carts weighing up to 200 lbs., glass/mug racks weighing up to 30 lbs.
Must have working ability with POS (Point-of-Sale) system & cash handling.
Must be able to work nights, weekends and holidays as required.

Responsibilities

Directing and ensuring proper execution of all scheduled banquets and meeting events.
Overseeing banquet functions providing service that exhibits professionalism, attention to detail and desire to create a welcoming environment.
Assisting with the setup and serving of food and beverages to guests at all banquet event/ functions.
Supervising daily operations of all areas of restaurant operations.
Ensuring compliance with safety and health regulations of FL state.
Maintaining current state food handlers management certificate.
Enforcing sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Ensuring consistent high quality of food preparation and service.
Maintaining professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Overseeing and ensuring guest satisfaction that exceeds expectations.