BANQUET CAPTAIN - FOOD
About The Position
The Courtyard by Marriott Boise West/Meridian is looking for a Banquet Captain who enjoys leading from the floor, creating great guest experiences, and making sure every event runs smoothly from setup through cleanup. Our hotel hosts meetings, trainings, receptions and special events, and these are some of our best opportunities to make a lasting impression. We are looking for a hands-on leader who can bring together the details, the team and the guest experience to make each event successful. This is a great opportunity for an experienced banquet or Food & Beverage professional who is ready to take the next step in their hospitality career.
Requirements
- Previous banquet, catering, restaurant or front-of-house Food & Beverage experience required.
- Ability to read and execute BEOs.
- A genuine passion for hospitality and guest service.
- Strong organization, communication and attention to detail.
- Confidence communicating with clients, guests, associates and hotel leaders.
- Ability to coach and direct a team during fast-paced events.
- Reliability, professionalism and flexibility based on event schedules.
- Availability that may include mornings, evenings, weekends and holidays.
Nice To Haves
- Previous leadership, lead server, captain or supervisory experience strongly preferred.
Responsibilities
- Lead banquet events from setup through service and cleanup, making sure the room, service areas and team are ready.
- Review Banquet Event Orders (BEOs) and ensure events are set and executed according to client expectations.
- Serve as the primary on-site contact for banquet clients, anticipate needs and resolve concerns quickly.
- Lead, motivate and direct banquet associates during events, stepping in alongside the team when needed.
- Coordinate food and beverage service with the kitchen, including timing, menu details, allergies, dietary needs and special requests.
- Ensure tables, service ware, event spaces and Food & Beverage areas meet Marriott cleanliness and presentation standards.
- Monitor the guest experience throughout events and respond promptly to requests or service opportunities.
- Support banquet scheduling, billing, posting charges and appropriate upselling opportunities.
- Help train associates on banquet setup, service standards, plated and reception-style service, and guest engagement.
- Support the Bistro operation when business needs require it, including shift coverage when needed.
- Assist with Food & Beverage inventory, ordering, receiving and minimizing food and supply waste.
- Support Marriott Food & Beverage programs, initiatives and brand standards.
- Handle cash, credit card and guestroom transactions in accordance with hotel procedures when assigned.
- Maintain a clean, safe and organized work environment.
Benefits
- Medical, dental and vision insurance for eligible associates
- Ancillary benefits to support well-being
- 401(k) with company contribution
- Paid Time Off and paid sick leave based on eligibility/status
- On-the-job training and mentorship
- Career advancement opportunities
- Associate Referral Program
- Hotel discounts
- Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
