Banner Technical Consultant IV

Ampcus Inc.•Suite 500, VA

15h

About The Position

As a member of the Banner technical team, the Senior Consultant uses advanced technical expertise, superior programming skills, and deep knowledge of customer business challenges to provide outstanding consulting and technical services to the Client Managed Services client community. This role focuses on implementing, extending, integrating, and supporting modern Client Platform and Banner solutions, including Ethos Integration, Banner Extensibility, Client Experience, Data Connect, Intelligent Processes, Forms, and Banner applications. The work ranges from software troubleshooting and break/fix support to full application development and solution implementation, spanning application development, integrations, extensibility, reporting, and technical consulting. This is a customer-facing lead position that requires strong consulting, technical leadership, and communication skills. In addition, the successful candidate will be responsible for providing project leadership, needs assessment, solution architecture, integration services, and developing strong working relationships with clients while promoting best practices across the Client technology ecosystem.

Requirements

Advanced technical expertise
Superior programming skills
Deep knowledge of customer business challenges
Strong consulting skills
Strong technical leadership skills
Strong communication skills

Nice To Haves

Experience with Ethos Integration
Experience with Banner Extensibility
Experience with Client Experience
Experience with Data Connect
Experience with Intelligent Processes
Experience with Forms
Experience with Banner applications
Experience with Ethos Data Connect
Experience with REST APIs
Experience with GraphQL
Experience with Serverless APIs
Experience with event-driven architecture
Experience with Self-Service Banner

Responsibilities

Provide creative technical leadership to design and develop solutions that address customer business and technical challenges.
Lead technical discussions around the implementation and adoption of Client Platform capabilities and modern Banner solutions.
Facilitate business process review sessions and application prototyping while providing recommendations aligned with Client best practices.
Consult with clients to prototype, refine, test, and debug applications, integrations, and platform extensions.
Apply design and programming skills across multiple application tiers to develop, enhance, and support applications, integrations, interfaces, reports, custom APIs, and automation processes.
Design, implement, and support integrations using Ethos Integration, Ethos Data Connect, REST APIs, GraphQL, Serverless APIs, and event-driven architecture where appropriate.
Develop Banner Extensibility solutions that satisfy customer business requirements while following upgrade-safe best practices.
Configure and implement Client Platform solutions including Experience, Ethos, Intelligent Processes, Forms, and related technologies.
Provide high-quality technical consultation and support for Client Banner and Client Platform products, including Banner Extensibility, Ethos, Experience, Self-Service Banner, Data Connect, Intelligent Processes, and related solutions.
Assist customers with extensions and enhancements that satisfy business needs beyond standard product functionality while leveraging Client Platform capabilities whenever possible.
Drive customer adoption of innovative Client technologies and modernization initiatives.
Troubleshoot issues across Banner modules and Client Platform services, identifying root causes and implementing effective solutions.
Prepare technical documentation related to requirements, specifications, integrations, reporting, interfaces, extensions, and custom applications.
Develop installation, operational, and support documentation for customer solutions.
Implement proof-of-concepts and technical solutions that best align with customer objectives.
Ensure customer satisfaction throughout project delivery and support engagements.
Mentor and train less experienced consultants while reviewing technical deliverables and promoting development best practices.
Assist with effort estimation and solution planning for customer projects and enhancements.