Bankruptcy Director

Selene Finance LP•Dallas, TX

About The Position

The Director, Bankruptcy is responsible for the operational oversight, control execution, and performance management of bankruptcy activities across residential and Business Purpose Loan (BPL) portfolios. This role ensures effective coordination of bankruptcy processes across foreclosure, collateral, recoverability, and approval workflows, with a strong focus on controls, system-driven alerts, and downstream exception handling. The Director partners closely with Legal, Foreclosure, and Servicing teams to mitigate risk and ensure compliant execution of bankruptcy strategies.

Requirements

8–12+ years of mortgage servicing experience with strong bankruptcy expertise
Bachelor’s degree preferred (Business, Finance, or related field)
Deep understanding of bankruptcy law (Chapters 7, 11, 13) and servicing requirements
Experience managing system-driven workflows, alert handling, and exception resolution
Strong cross-functional coordination experience across servicing operations
Knowledge of investor, regulatory, and compliance requirements
Experience with servicing systems (e.g., MSP/Black Knight or similar)
Strong analytical, problem-solving, and leadership skills

Responsibilities

Oversee end-to-end bankruptcy processes, including filing management, plan monitoring, and resolution strategies
Ensure timely and accurate execution of bankruptcy workflows across Chapter 7, 11, and 13 cases
Manage escalations, contested matters, and complex case scenarios in partnership with Legal
Design and operationalize bankruptcy-related controls across servicing workflows
Ensure alignment across foreclosure, collateral, recoverability, and approval processes
Establish governance to ensure proper documentation, approvals, and decision tracking
Oversee system alerts and triggers related to bankruptcy activity (e.g., stays, filing updates, plan changes)
Ensure timely and accurate handling of downstream exceptions
Identify system or workflow gaps and partner with Technology to improve alerting and automation
Coordinate closely with Foreclosure to manage overlapping loan activities and ensure compliance with automatic stay requirements
Partner with Collateral, Recoverability, and Claims teams to ensure accurate treatment of assets and recovery strategies
Align bankruptcy workflows with loss mitigation and loan resolution strategies
Partner with Legal on litigation strategy, escalations, and regulatory interpretations
Ensure compliance with bankruptcy code, federal/state regulations, and investor guidelines
Support audit readiness and responses to regulatory examinations
Establish and track KPIs related to bankruptcy timelines, cure rates, loss mitigation outcomes, and exception volume
Provide reporting and insights on operational performance and risk trends
Drive continuous improvement initiatives to enhance efficiency and control effectiveness
Oversee bankruptcy counsel and vendor performance
Ensure adherence to SLAs, timelines, and quality expectations
Manage escalations and performance issues with external partners
Lead and develop bankruptcy operations teams and managers
Drive accountability for execution, quality, and compliance
Build team capability in handling complex bankruptcy cases and workflows