Banking Specialist

Associa•Richardson, TX

3d•Onsite

About The Position

The Banking Specialist supports the management of community association bank accounts by assisting with account maintenance, documentation, and banking-related requests. This role provides administrative and operational support in a fast-paced, centralized accounting services environment serving community associations across North America. It is part of Associa's Customer Shared Services Center (CSSC), which provides centralized financial and accounting support across the organization. The position is based onsite in Richardson, Texas. Candidates must meet Associa's credit requirements. The role is suitable for individuals looking to build a foundation in banking operations, customer service, and accounting support.

Requirements

High school diploma or GED required.
Strong written and verbal communication skills.
Proficiency in Microsoft Office applications, with an emphasis on Excel.
Customer service experience and a commitment to providing responsive support.
Basic understanding of accounting principles and financial processes.
Strong problem-solving, organizational, and time management skills.
Ability to manage multiple tasks while maintaining accuracy in a fast-paced environment.
Ability to work independently and collaboratively across departments.
Candidates must meet Associa's credit requirements.

Nice To Haves

Associate degree in Accounting, Business, Finance, or a related field.
0–3 years of banking, customer service, administrative, or accounting support experience.
Experience with Complete Control for Communities (C3) software.
Experience using web-based ticketing systems.
Understanding of the Community Association Management industry.
Experience working in an Accounting Shared Services Center environment.
Equivalent combinations of education and experience may be considered.

Responsibilities

Assist with processing requests to open, close, and update community association bank accounts.
Provide customer service support to branch offices regarding banking-related inquiries.
Support communication and coordination with banking partners to maintain account information and documentation.
Monitor, retrieve, and organize bank statements for community associations.
Perform basic transaction research and assist with resolving banking discrepancies.
Maintain accurate bank account information within Complete Control for Communities (C3).
Process updates to account records, including signature card changes and account maintenance requests.
Generate standard banking reports within Complete Control for Communities (C3).
Collaborate with team members and other departments to support daily banking operations.
Ensure accuracy and compliance with established procedures and documentation requirements.
Perform other duties and special projects as assigned.