Banking Services Operations Associate III - ACH

M&T Bank • Amherst, NY

1d • $19 - $31 • Onsite

About The Position

Processes and balances incoming and outgoing Automated Clearinghouse (ACH) files. Processes ACH disputes and government reclamations in a timely and accurate manner. Develop and demonstrate working knowledge of ACH request processing across one business line, including retail or commercial. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Requirements

• Associate’s degree, or in lieu of a degree, a minimum of 2 years’ general work experience
• Proven verbal and written communication skills

Nice To Haves

• Familiarity with the use of Personal Computers including word processing, spreadsheet, presentations and industry-specific software.

Responsibilities

• Process ACH windows for customers including origination file preparation, manual kick to system for processing, balance, and evaluation of suspends and unmatched files in a timely and accurate manner.
• Process guidance and gather applicable approvals within 5 day guidance overlines for unresolved online transactions, deletions, reversals, and corporate reclaims in a timely and accurate manner.
• Verify Electronic Data Interchange (EDI) for changes, additions, or deletions in Paperless Entry Processing (PEP).
• Process and respond to government reclamations within required timeframe.
• Complete Automatic Transfer Generator (ATG) verification and set-up.
• Research and process late returns and Power of Attorney (POA) documents.
• Complete other related duties as assigned.

Benefits

• The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree