Banking Services Operations Associate II

Computer Task Group, Inc•Bridgeport, CT

1d•Onsite

About The Position

We are seeking a detail-oriented Banking Services Operations Associate II to support daily banking operations through document review, data validation, collateral processing, and customer support activities. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Requirements

High School Diploma or GED required.
One to two years of relevant work experience.
Strong attention to detail and organizational abilities.
Flexible and adaptable in a dynamic work environment.
Good verbal and written communication skills.

Nice To Haves

Associate’s degree preferred.
Two to three years of office or banking operations experience preferred.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Responsibilities

Review banking documents for accuracy and regulatory compliance.
Validate and prepare data for entry into banking systems and mainframes.
Secure and maintain collateral documentation in accordance with bank procedures.
Assist internal and external customers with basic issue resolution and operational inquiries.
Maintain accurate records and support daily operational workflows.
Perform additional duties and special projects as assigned by management.
Support operational efficiency and ensure timely completion of assigned tasks.
Maintain confidentiality and compliance with banking regulations and internal policies.
Collaborate with team members and business partners to resolve operational issues.