Banking Services Operations Associate II - IPDS Document Imaging

M&T Bank•Amherst, NY

1d•Onsite

About The Position

This role is within Banking Services Operations, specifically focusing on IPDS Document Imaging. The primary responsibilities include receiving and preparing documents for imaging, assisting with validation processes, responding to scanning and mail opening inquiries, aiding in simple training activities, and handling routine requests. The position requires adherence to the Company's risk and regulatory standards, policies, and controls, as well as identifying and escalating risk-related issues. Promoting an environment that supports belonging and reflects the M&T Bank brand is also a key aspect. Maintaining M&T internal control standards and completing assigned duties are expected.

Requirements

High School diploma or equivalent (GED)
A minimum of 1 years’ work experience
Proven data entry skills
Proven personal computer skills

Nice To Haves

Some post high school education
Minimum of 2 years’ work experience
Minimum of 2 years’ banking experience within an operations unit or the department

Responsibilities

Receive and prepare documents for imaging.
Assist with the validation process completed by the offshore team as needed.
Assist in responding to scanning and mail opening questions.
Assist with simple training activities.
Respond to routine requests.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.