Banking Center Manager (Aina Haina Branch)

First Hawaiian Bank • Honolulu, HI

8d • Onsite

About The Position

First Hawaiian Bank seeks an experienced Banking Center Manager to lead the Aina Haina Banking Center. The ideal candidate will drive business growth, manage operations, and provide exceptional customer service, fostering a positive banking experience for our community.

Requirements

• High School Diploma or GED required
• Three years proven experience in retail sales or financial services, with demonstrated success in customer service, operations, and sales leadership
• Proven ability to lead goal setting, coach teams for performance, and drive business development
• Proficiency in using digital tools and CRM platforms to manage service delivery, sales pipelines and customer engagement strategies
• Must possess a current driver's license and access to reliable transportation
• Must be registered as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) within 60 days of hire
• Demonstrated baseline proficiency in Leadership and People development: Ability to lead and coach teams, set expectations and provide feedback
• Demonstrated baseline proficiency in Sales and Business Development: Ability to plan and manage sales activities, monitor pipelines, and support business growth
• Demonstrated baseline proficiency in Communication: Ability to communicate clearly in verbal and written form
• Demonstrated baseline proficiency in Customer Experience: Ability to apply regulatory standards, maintain controls, and support compliance
• Demonstrated baseline proficiency in Financial Management: Ability to manage budgets and review financial information to support decisions
• Demonstrated baseline proficiency in Technical Skills: Ability to use CRM and digital platforms to support team and customer needs

Nice To Haves

• Bachelor's degree in business, finance or related field preferred

Responsibilities

• Drive business growth and ensure the branch's profitability while maintaining a customer-centric approach.
• Lead a team of dedicated professionals, providing guidance and support to deliver an exceptional banking experience.
• Achieve goals and maintain our reputation as a trusted financial institution through strategic vision and leadership skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED