Banking Associate - Webull Canada and International

Webull Financial•New York, NY

12d•$95,000 - $110,000•Onsite

About The Position

In this role, you’ll oversee the day-to-day operations of our Canadian banking and payments ecosystem, including EFT, Interac e-Transfer, wire transfers, bill payments, and foreign exchange. You’ll also play a key role in expanding our global money movement capabilities by leading the launch of new payment products, banking integrations, and strategic vendor partnerships across Canada and other international markets. This position combines operational ownership with product execution, offering the opportunity to shape the future of our payments infrastructure at scale.

Requirements

Bachelor's degree in Finance, Economics, Business, or related field
3+ years in banking or financial services operations, with hands-on experience in payment processing
Familiarity with Canadian and U.S. cash transactions (such as EFT, e-transfer, Bill pay and wire transfers for Canada, ACH, wire, debit card for US and Currency Exchange for other markets)
Strong analytical skills with experience in reporting, reconciliation, or financial data analysis
Familiar with Fraud techniques and resolution
Exceptional attention to detail and ability to work accurately under pressure

Nice To Haves

SIE license preferred

Responsibilities

Manage daily operations for Canadian payment rails (EFT, Interac e-Transfer, wires, bill pay, FX) and ensure seamless transaction processing
Investigate and resolve instant transfer inquiries, reversals, and account postings; restrict accounts as needed
Launch and integrate new money movement products with processors, banks, and clearing firms
Build reporting and reconciliation frameworks to support new product launches and ensure data integrity across client-facing and back-end systems
Coordinate vendor integrations from kickoff to completion, including scheduling meetings, managing agendas, and improving onboarding experience
Have flexibility to work beyond standard market hours as business needs dictate, including support for emergencies, urgent requests, and cross-functional engineering meetings
Draft customer-facing disclosures and reminders for UI updates; test new cash transfer and FX features across web and mobile
Serve as primary point of contact for operational incidents and emergency escalations, including support during non-standard hours
Take ownership of client issues through thorough research, clear communication, and timely resolution
Follow risk controls and escalation procedures during fraud investigations
Cross-train on U.S. banking operations to provide backup coverage across both markets
Review bank statements daily to unfreeze bank links
Support ad hoc operational needs for international branches