Bank Teller- Full Time

AMERICAN BANK OF COMMERCE•Wolfforth, TX

48d•Onsite

About The Position

ABC Bank is seeking a friendly, detail-oriented Teller for its Wolfforth Branch in Wolfforth, Texas. The Teller provides customer service in person and by telephone, processes financial transactions accurately, responds to account questions, and promotes bank products and services. The position also involves resolving account discrepancies and customer concerns, supporting debit card needs, following security and regulatory procedures, and participating in branch opening and closing procedures. The schedule is Monday through Friday, 9:00 AM to 6:00 PM, and one to two Saturdays per month, 8:00 AM to 12:00 PM. The role requires effective communication, professionalism when resolving conflicts, and consistent attention to detail. A high school diploma or equivalent, computer proficiency, and strong customer service skills are required. Some college coursework is preferred. Qualified applicants must complete a drug screen as well as background, credit, and reference checks.

Requirements

High school diploma or equivalent.
Proficiency with computers and related software applications.
Strong customer service skills.
Ability to communicate effectively with customers and team members through various channels.
Professionalism and composure when resolving conflicts.
Accuracy and keen attention to detail.
Qualified applicants must complete a drug screen and background, credit, and reference checks.

Nice To Haves

Some college coursework.

Responsibilities

Provide courteous customer service and respond promptly to inquiries in person and by telephone.
Balance currency, coins, and checks in the cash drawer and reconcile daily transactions.
Receive checks and cash for deposit, verify amounts, and check the accuracy of deposit slips.
Record customer transactions in bank systems and issue computer-generated receipts.
Count and prepare currency, coins, and checks for deposit or shipment using manual or automated methods.
Arrange cash and coins in designated dispensers by denomination.
Resolve account discrepancies and address customer concerns professionally and discreetly.
Promote and cross-sell bank products and services to meet customer needs.
Operate a company vehicle to deliver and retrieve documents and packages to and from local branches and other designated locations.
Respond to account inquiries while following customer verification and information security protocols.
Assist customers with issuing new debit cards and maintaining existing cards.
Participate in assigned branch opening and closing procedures.
Comply with federal, state, company, regulatory, and information security policies and procedures.
Perform additional duties as assigned by management or supervisors.