Bank Teller

Farmers Logo 2022Lake Milton, OH
Onsite

About The Position

Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.

Requirements

  • High School diploma or General Education degree (GED)
  • Proven cash handling experience
  • Must possess basic computer skills and knowledge
  • Customer service and/or sales experience at any level

Nice To Haves

  • Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
  • Participate in the bank’s referral program and utilize any applicable technology and/or programs to effectively show results
  • Meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis
  • Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
  • Motivation to make outbound sales calls to current and prospective clients
  • Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
  • Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
  • Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
  • Must be able to work in a team environment, in a positive manner, with coworkers and the public
  • Regular, predictable attendance is an essential requirement of this position

Responsibilities

  • Processes a variety of customer transactions at a teller window.
  • Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments.
  • Operate and balance a terminal and cash drawer daily.
  • Accept and process savings, checking, and Holiday Savings account transactions, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal.
  • Accept checks for cashing in accordance to FNB check handling procedures.
  • Participate and successfully complete all required training courses.
  • Assist with various duties associated with money shipments/orders.
  • Perform additional branch duties and responsibilities outside the realm of processing transactions.
  • Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures.
  • Make outbound sales calls to current and prospective clients.
  • Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures.
  • Maintain compliance with all appropriate rules and regulations.
  • Complete all other duties as assigned.

Benefits

  • E-Verify is used to confirm the identity and employment eligibility of all newly hired employees
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