Customer Care Associate Trainee

First Montana Bank

16h•Onsite

About The Position

First Montana Bank is seeking an ambitious and energetic applicant who is looking for a professional career opportunity as a 40 hr/week Bank Teller/New Accounts Representative in Libby, MT. This position is responsible for accurate and courteous processing of customer paying and receiving transactions, answering the telephone, assisting customers with inquiries regarding their accounts, and for other customer services that contribute to favorable customer relations and efficient operations. This position is also responsible for presenting and cross selling the Bank's financial products and services, utilizing the principles of the CARE customer service program, and operating within the policies, procedures, and guidelines established by the Bank, as well as all applicable laws and regulations. Position responsibilities may include assisting with consumer loan applications. Training and career growth are a huge part of this position and will allow you to discover new and exciting opportunities in the world of banking. Must be able to work some Saturdays!

Requirements

High School diploma or GED
Minimum of 3-6 months of banking or related experience
Cash handling experience
Customer service experience

Nice To Haves

1-2 years of banking experience

Responsibilities

Accurate and courteous processing of customer paying and receiving transactions
Answering the telephone
Assisting customers with inquiries regarding their accounts
Providing other customer services that contribute to favorable customer relations and efficient operations
Presenting and cross selling the Bank's financial products and services
Operating within the policies, procedures, and guidelines established by the Bank, as well as all applicable laws and regulations
Assisting with consumer loan applications