Bank Reconciliation Team Lead

Riverside Hospital•Newport News, VA

About The Position

The Bank Reconciliation Team Lead is responsible for daily reconciliation of cash receipts, EOBs, electronic remittance advices, and deposits to bank statements. The role monitors team productivity, provides coaching and training, and researches and responds to routine and complex account inquiries. It also supports payer enrollment, payment processing, reconciliation issue resolution, and departmental coverage when management is absent.

Requirements

High school diploma or GED.
5–6 years of medical billing or revenue cycle experience.
2 years of accounting or cash management experience.
CRCR certification from the Healthcare Financial Management Association (HFMA).
Complete Change Acceleration Process Training through Riverside Health System within 1 year.

Nice To Haves

Bachelor’s degree in Business Administration, Finance, or a related field.

Responsibilities

Reconcile daily cash receipts, EOBs, electronic remittance advices, and deposits.
Reconcile daily bank downloads and diagnose reconciliation issues.
Monitor team productivity.
Provide coaching and training to the team on posting functions across systems.
Process and post electronic payments and batch payments for manual posting.
Handle deposit payments electronically.
Research and respond to routine and complex account inquiries.
Monitor and respond to inquiries from the RHSCASH email account.
Handle payer enrollment in EFT/ERA/EDI and address changes.
Obtain EOBs.
Cover the department in the absence of management.
Identify issues and trends and recommend resolutions or improvements.
Provide ad hoc reporting to diagnose reconciliation issues.
Complete assigned work queues.