Bank Protection Officer (BPO)

Allied Universal•Houston, TX

About The Position

Allied Universal is hiring a Bank Protection Officer to maintain a visible presence in exterior locations of retail banking centers and deter criminal activity and misconduct. The officer may handle potential conflict and must interact courteously with bank customers and associates.

Requirements

  • High school diploma or equivalent.
  • Must possess at least one year of previous security, safety, and/or protective experience, such as law enforcement, military service with a favorable discharge, or Transportation Security Administration experience.
  • Must be at least 21 years of age.
  • Current driver’s license if driving a company- or customer-owned vehicle.
  • Licensing may be required before employment, subject to state and/or local laws and regulations.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Demonstrated ability to interact cordially and communicate with the public.
  • Effective oral and written communication.
  • Problem-solving and active-listening skills.
  • Ability to assess and evaluate situations effectively, identify critical issues quickly and accurately, and compile, sort, and interpret data.
  • Ability to research, investigate, and compile information.
  • Ability to mediate conflict with tact and diplomacy.
  • Ability to write informatively, clearly, and accurately.
  • Teamwork and attention to detail.

Nice To Haves

  • Graduate of a Certified Public Safety Academy (military or civilian), or verified work experience in law enforcement, adult corrections, or the firefighter field.
  • College degree in law enforcement or criminal justice-related studies.
  • Current or prior active military service.

Responsibilities

  • Perform security patrols of designated areas on foot or in a vehicle.
  • Watch for irregular or unusual conditions that may create security concerns or safety hazards.
  • Sound alarms or call the police or fire department in case of fire or the presence of unauthorized persons.
  • Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
  • Permit authorized persons to enter property and monitor entrances and exits.
  • Observe departing personnel to protect against theft of company property and ensure authorized removal of property follows appropriate client requirements.
  • Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post.
  • Aid customers, employees, and visitors in a courteous and professional manner.
  • Make emergency notifications as necessary pursuant to site Post Orders.
  • Make productivity and cost-reduction recommendations to management.
  • Make recommendations for physical security surveys and post orders.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in the company’s 401(k) plan, subject to eligibility requirements.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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