Bank Operations Specialist

Security National Bank • Sioux City, IA

15h • Onsite

About The Position

Ready to be part of a strong financial team that thrives on accuracy and
operational excellence?

At Security National Bank, if there is one belief we hold together as a team,
it’s that everything matters. From the words we say, to the way we dress, to
the decisions we make and the actions we take – every single thing we do
matters. Why? Because we recognize the inherent value of each individual, and
the potential of what each person can become. We realize every one of life’s
interactions is an opportunity to help someone reach that potential. This is
why we treat even the smallest details of life and banking with careful thought
and attention. If you aspire to do the same, we’d like you to advance your
career with us at SNB.

In this role, you will play a key part in safeguarding our clients by reviewing
account transactions for fraudulent activity, ensuring the accuracy of account
maintenance, and reconciling internal accounts. This position involves daily
workflow management, including updating customer information, processing
maintenance requests, and supporting the team in various operations.

Values Matter. We are searching for a motivated individual who has strong
values, a great work ethic, and an understanding of credits and debits. A keen
eye for detail alongside a blend of technical expertise are critical in this
role. Our ideal candidate enjoys minimal downtime, new challenges each day, and
can multitask. If you're proactive, meticulous, and want to be part of a dynamic
team ensuring smooth and secure banking operations, come join us!

Requirements

• Strong analytical and problem resolution skills.
• Excellent attention to detail, general understanding of accounting and balancing, ability to identify missing items, advanced organizational skills, ability to work under deadlines, independent thinking, self-motivation, strong oral and written communication skills.
• Previous banking operations experience.
• Accuracy and meticulous attention to detail required
• Excellent oral, written, and interpersonal communication skills
• Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
• Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
• Team-oriented and the ability to work collaboratively across all levels of the organization
• Service-oriented, polite, and respectful
• Advanced problem-solving and analytical skills
• Ability to take direction and instruction and follow through independently until project completion

Responsibilities

• Process and review workflow items for accuracy and completeness.
• Update customer information in bank software and follow up with retail staff on errors or missing documents.
• Manage account maintenance requests, including closures, changes, and updates.
• Provide backup support for the Deposit Operations team, including CD/IRA management and ACH affidavits.
• Balance daily funds and review various daily reports.
• Process daily non-posted transactions.

Benefits

• We offer a comprehensive benefit package to our employees including medical, dental, vision, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees