Bank Operations Vault Specialist
About The Position
At Regions, the Bank Operations Vault Specialist supplies one or more functional units with coin and currency. Primary Responsibilities Monitors and maintains established levels of vault cash Places orders for cash from the Federal Reserve Bank as needed Verifies sums of coin and currency received from functional units, customers, and branch associates Contacts appropriate sender in case of error Prepares and ships excess coin and currency to the Federal Reserve Bank or other functional units as needed Performs vault support services tasks Answers inquiries via phone, email, and ticketing system Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.
Requirements
- High School Diploma or GED
- For positions within physical vaults, ability to lift 50 pounds
Nice To Haves
- Banking or branch experience
- Cash handling experience
- Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
- Ability to work in a fast-paced environment
- Excellent customer service skills
- Proficiency in Microsoft Office (Excel, Word, etc.)
- Strong math skills
- Strong verbal, written communication, and organizational skills
- Strong work ethic and self-motivation
Responsibilities
- Monitors and maintains established levels of vault cash
- Places orders for cash from the Federal Reserve Bank as needed
- Verifies sums of coin and currency received from functional units, customers, and branch associates
- Contacts appropriate sender in case of error
- Prepares and ships excess coin and currency to the Federal Reserve Bank or other functional units as needed
- Performs vault support services tasks
- Answers inquiries via phone, email, and ticketing system
- Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
