Bakery Shift Lead

The Cookie Society•Addison, TX

About The Position

Cookie Society is seeking a Bakery Shift Lead to help create a delightful customer experience and keep bakery operations running smoothly. The Shift Lead serves as a point of contact during shifts, supporting customers and team members while helping maintain a positive, safe, and empowering work atmosphere. No previous kitchen experience is required, and training will be provided. A current Food Manager Certificate is mandatory and must be obtained if not already held. The position pays $13–$14 per hour in base pay, plus approximately $2–$3 per hour in tips. Weekday and weekend shifts are available, and availability must be flexible, including weekends. Advancement opportunities are available for team members who demonstrate energy, ownership, and a genuine commitment to serving others.

Requirements

  • Must be 18 or older.
  • Possess or obtain a current Food Manager Certificate.
  • Be able to accurately handle and package cookies, perform cashier duties, and contribute to kitchen operations.
  • Be willing to learn and adapt in a dynamic environment.
  • Have a positive attitude and commitment to excellent service and fostering a safe, empowering work atmosphere.
  • Be physically capable of occasionally lifting and carrying items weighing up to 50 lbs.
  • Be able to stand, squat, bend, twist, reach, walk, and lean throughout a shift; perform repetitive wrist and arm motions; and maneuver quickly in a confined space around hot ovens.
  • Be able to take visual and audible cues for efficient operations.

Nice To Haves

  • Customer service experience.

Responsibilities

  • Bake and package cookies with precision and care.
  • Provide friendly, exceptional customer service.
  • Assist with maintaining cleanliness and hygiene standards.
  • Perform cashier duties and contribute to kitchen operations.
  • Fold boxes, restock, and complete other tasks assigned by the manager.
  • Serve as a point of contact during shifts and help operations run smoothly.
  • Support a positive experience for customers and fellow team members.
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