Bakery Oven Operator ELR

Heritage Grocers Group•Fort Worth, TX

About The Position

The Bakery Oven Operator is responsible for producing bread for the store opening, reviewing production and bread quality, and keeping bread stocked in showcases, on tables, and in bowl boxes. The role supports production of breads, cookies, desserts, and pan dulce; organizes and replenishes bakery displays; and helps maintain product rotation, pricing accuracy, inventory, and department standards. The operator serves customers, takes food orders in person and by telephone, and communicates with management and the baking team to address guest and employee needs. Duties may include other tasks as assigned.

Requirements

  • Valid Food Handlers Card.
  • Ability to lift up to 25 pounds and occasionally lift up to 50 pounds.
  • Ability to walk and stand continuously throughout the shift.
  • Knowledge of basic baked products and standard baking production equipment; ability to perform advanced baking methods and multitask.

Nice To Haves

  • Customer service and retail experience are desirable.

Responsibilities

  • Produce bread for the store opening and review production and bread quality.
  • Keep bread stocked in showcases, on tables, and in bowl boxes.
  • Greet and assist customers in a friendly, service-oriented manner, answering questions and concerns.
  • Organize products in display cases and on tables and keep displays fully stocked.
  • Support baking of breads, cookies, desserts, and pan dulce.
  • Communicate with management and the baking team to fulfill and address guest or employee requests and needs.
  • Conduct regular inventory to ensure appropriate product levels.
  • Maintain quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety standards.
  • Stock, fill, and face products; ensure pricing accuracy; monitor product rotation; and discard outdated or spoiled items.
  • Use bakery equipment, including heat sources, mixers, and blenders.
  • Take food orders in person and by telephone.
  • Demonstrate customer service excellence, engage with customers, and improve service speed and efficiency.
  • Perform other duties as assigned.
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