Bakery Cook

Heritage Grocers Group•Riverside, CA
•$18 - $21

About The Position

The Bakery Cook prepares fresh baked goods daily by following recipes and labeling and storing products. The role prepares and assembles quality food products in a fast-paced environment and serves as a company role model by delivering excellent customer service while upholding company core values. The position also supports bakery production, product displays, inventory, food safety, sanitation, and customer orders.

Requirements

  • Valid Food Handlers Card.
  • Ability to walk continuously throughout the shift while moving about the store and handling merchandise.
  • Ability to stand continuously throughout the shift.
  • Ability to lift up to 25 pounds and occasionally up to 50 pounds.

Nice To Haves

  • Customer service experience.
  • Retail experience.

Responsibilities

  • Greet and interact with customers in a friendly, service-oriented manner to address questions or concerns.
  • Organize products in display cases and on tables, keeping cases fully stocked.
  • Support baking a variety of breads, cookies, and desserts, including pan dulce.
  • Use knowledge of baked products and standard baking equipment, perform advanced baking methods, and multitask.
  • Communicate effectively with management and the baking team to address guest and employee requests or needs.
  • Conduct inventory regularly to ensure appropriate stock levels.
  • Maintain quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety standards.
  • Stock, fill, and face products; ensure pricing accuracy; rotate bakery products; and discard outdated or spoiled items.
  • Work with professional bakery equipment, including heat sources, mixers, and blenders.
  • Take food orders in person and by telephone.
  • Demonstrate excellent customer service and engage with customers.
  • Improve the speed and efficiency of service.
  • Perform other duties as assigned.
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