Baker (FT) East Store
About The Position
The Baker provides high-quality service to internal and external customers and performs daily duties in a retail environment, including receiving, stocking, selling, replenishing, food preparation, and customer service. The role supports service counter operations, prepares in-house deli foods according to established recipes, finishes commissary foods for the food bar, and prepares customer orders. The Baker also maintains displays, storage and work areas, performs cleaning and location duties, follows food-safety and other applicable standards, and communicates with customers and coworkers. Other duties may be assigned by the Department Manager, Store Manager, or Person-In-Charge.
Requirements
- Outstanding customer service skills.
- Ability to stand for long periods of time.
- Ability to lift up to 50 pounds, reach, bend, and climb.
- Willingness to work in coolers and freezers.
- Willingness to work outside in the elements.
- Regular, predictable attendance.
- Strong written and verbal communication skills.
- Attention to efficiency, detail, and accuracy.
- Familiarity with the Windows 7 operating system.
Responsibilities
- Provide excellent, fair, consistent, and respectful service to internal and external customers, using professional language, behavior, and conduct.
- Educate non-member customers about the co-op business model, mission, values, and advantages of cooperative ownership.
- Inspect, unload, process, and sign for deliveries; report damage, expiration-date, and quality issues to the Department Manager.
- Stock displays according to schematics; rotate, face, organize, and maintain items and fixtures; cull and record or dispose of unsuitable products according to procedures.
- Maintain clean, sanitary, and organized storage areas and work spaces; operate the dish machine and wash dishes and cooking equipment.
- Ensure price labels and signage are accurate and report discrepancies to POS; follow proper storage, handling, and backstock rotation systems.
- Provide a friendly, engaging, and informative service-counter experience.
- Follow operating procedures and applicable OSHA, health department, Organic, HAACP, COOL, and other department standards.
- Practice safe use, handling, cutting, and disposal of knives and equipment.
- Prepare in-house deli foods according to established recipes; assemble and finish commissary foods for the food bar; prepare special orders for customer pickup and delivery.
- Keep carts and baskets available in designated customer areas and perform cleaning and maintenance in retail, dining, office, food-preparation, and facility-ground areas.
- Maintain restroom cleanliness and supplies; monitor cooler and freezer temperatures and immediately report deviations.
- Perform opening and closing procedures, including display setup and teardown, cleaning, and security procedures; participate in regular store inventories.
- Follow co-op policies and procedures and take responsibility for training effectiveness and job performance.
- Attend staff meetings, communicate effectively with work teams and customers, and stay informed through staff bulletin boards, Paycor accounts, and log books.
- Perform other duties as assigned by the Department Manager, Store Manager, or Person-In-Charge.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
