Backroom Coordintor

The TJX Companies, Inc.•Austell, GA

3d•$14 - $15•Onsite

About The Position

The Backroom Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team, and supporting an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models exceptional customer service. The Coordinator orchestrates truck delivery and prioritizes processing merchandise onto the sales floor; trains and mentors Associates on merchandising and processing; monitors team productivity and coaches as needed; organizes and rotates back stock; and maintains merchandising, signage, cleanliness, recovery, and safety standards in the backroom. The role communicates with the Coordinator on Duty, management, and Associates to support the flow of goods, set priorities, and provide progress updates. It also supports compliance, shrink reduction, credit and loyalty programs, and Associate training. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively as a team player with peers and supervisors.
Able to lift heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience and role-model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure the efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards for the backroom.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
Give and receive recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) Associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for Associates meeting service or hours requirements
Medical, dental, and vision coverage for Associates meeting service or hours requirements
Health savings account (HSA) for Associates meeting service or hours requirements
Health care flexible spending account (FSA) for Associates meeting service or hours requirements
Life insurance for Associates meeting service or hours requirements
Short- and long-term disability coverage for Associates meeting service or hours requirements
Paid parental leave for Associates meeting service or hours requirements
Paid holidays, vacation, and sick time for Associates meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance