Background Investigation Adjudicator

CGI•Troy, AL

22h•Hybrid

About The Position

Position Summary: Member of U.S. Employment Compliance Team whose responsibilities include adjudication of U.S. background investigations and various other regulatory employment compliance initiatives. Responsible for enforcing U.S. policies while ensuring consistency and integrity as well as adhering to all applicable state, local, and federal laws and regulations. CGI will consider candidates proximate to Troy, AL. CGI utilizes a hybrid model and partners should be prepared to work in a local CGI office, as needed. Your future duties and responsibilities: . Initiate, validate and adjudicate background investigations for new hires, employees, and contractors. . Adjudicate and individually assess background check reports, in compliance with all applicable federal and state laws, such as the Fair Credit Reporting Act. Interpret and apply any additional or customized adjudication criteria and other requirements, to ensure compliance with contract requirements for over 170 different U.S. clients. . Manage recurrent background check process in compliance with internal global standards. Initiate background check renewals to comply with specific client contract requirements, and dependent on upcoming assignments. . Regularly communicate, verbally and in writing, with candidates, employees, and/or contractors about the background check process. Communicate adjudication decisions, including to the candidate and internally to Human Resources/Talant Acquisition. . Research and provide evidence required for all U.S. background check audit requests (both internal and external). . Manage general mailbox to include crafting appropriate and compliant responses on behalf of the U.S. Employment Compliance (USEC) team, dependent on inquiry. Will require internal and regulatory research, consultation with internal legal counsel as appropriate, and a need to fully understand all programs under the scope of USEC. . Maintain critical Employment Compliance tracking lists, such as for contract/RFP reviews requirements, background check audits, etc. Assist with U.S. disability accommodation request process to include maintaining the centralized tracker, fully understanding the process and related regulations, and communicating information related to the process. . Meet other responsibilities as assigned, such as backfill other team adjudicators as needed; assist with researching and contacting potential outreach partners and manage miscellaneous team projects and responsibilities as needed.

Requirements

3+ years of experience working in HR-related field
Bachelor's degree strongly preferred
Advanced Microsoft Office skills – Outlook, Word, Excel, PowerPoint
Excellent communication skills – both verbal and written
Ability to have difficult conversations with candidates, employees, and contractors
Ability to maintain awareness and enforcement of evolving and multi-layered federal, state, county, local, and international level regulations as well as CGI U.S. policies that impact the adjudication process.
Ability to think independently and make consistent decisions that align with established adjudication protocols and U.S. policies
Ability to prioritize multiple tasks effectively
Excellent attention to detail to ensure data integrity is maintained
Ability to maintain high level of confidentiality
Proven ability to handle multiple processes and priorities at once, while being flexible in a fast-paced and driven working environment with minimal supervision
Ability to work effectively under pressure, and collaboratively as part of a team
Self-motivated, responsible, and dedicated

Responsibilities

Initiate, validate and adjudicate background investigations for new hires, employees, and contractors.
Adjudicate and individually assess background check reports, in compliance with all applicable federal and state laws, such as the Fair Credit Reporting Act.
Interpret and apply any additional or customized adjudication criteria and other requirements, to ensure compliance with contract requirements for over 170 different U.S. clients.
Manage recurrent background check process in compliance with internal global standards.
Initiate background check renewals to comply with specific client contract requirements, and dependent on upcoming assignments.
Regularly communicate, verbally and in writing, with candidates, employees, and/or contractors about the background check process.
Communicate adjudication decisions, including to the candidate and internally to Human Resources/Talant Acquisition.
Research and provide evidence required for all U.S. background check audit requests (both internal and external).
Manage general mailbox to include crafting appropriate and compliant responses on behalf of the U.S. Employment Compliance (USEC) team, dependent on inquiry.
Maintain critical Employment Compliance tracking lists, such as for contract/RFP reviews requirements, background check audits, etc.
Assist with U.S. disability accommodation request process to include maintaining the centralized tracker, fully understanding the process and related regulations, and communicating information related to the process.
Meet other responsibilities as assigned, such as backfill other team adjudicators as needed; assist with researching and contacting potential outreach partners and manage miscellaneous team projects and responsibilities as needed.